This service is nonrefundable, once you have received and viewed a file it becomes nonrefundable. We encourage you view “Record Information”, Record Descriptions, and Document Samples prior to purchasing records.
We are not responsible for errors and omissions made at the time of the creation of documents. Some documents are handwritten. Deciphering document content and/or handwriting may require careful examination and the ability to read Spanish language or the language of the country of origin of the ancestor. We currently do not provide translation services. For more information visit our “Sample Documents” and “FAQ’s” pages. Since our database may not be error free and may contain duplicate record entries, we suggest that you order one record and inquire about the other should you believe a duplicate exist. Occasionally our database holds names for which some documents are partially view-able, this means they are badly damaged but vital parts of the record are view-able. Purchasing Records indicates that you have agreed to, understood and are bound by these terms of service. Refunds are honored in case by case basis or under special circumstances, such as the purchase of an incorrectly uploaded file, an item purchased twice or an error due to no fault of “You”, the client.